FAQs
About the Product
What is Relief Balm?
Relief Balm is a concentrated botanical balm designed for everyday topical use. It melts easily into the skin, absorbs quickly, and provides a subtle warming sensation with a clean herbal aroma.
How is it different from other balms?
Relief Balm is formulated to be lighter and less greasy than traditional balms, making it easier to use regularly without residue or heaviness.
What does it feel like when applied?
The balm softens on contact, absorbs into the skin, and creates a gentle warming sensation. The herbal scent is clean and subtle, not overpowering.
Where can I use it?
Relief Balm can be applied to areas like neck, shoulders, arms, and legs—anywhere you want a moment of comfort and care.
Is it safe for sensitive skin?
Our formula is made with carefully selected ingredients, but individual sensitivities can vary. We recommend performing a patch test before full use.
Can I use it every day?
Yes. Relief Balm is designed for regular, everyday use.
Ingredients
What ingredients are used?
Relief Balm is made with a small number of ingredients including avocado oil, jojoba oil, coconut oil, beeswax, vitamin E, and a blend of essential oils and plant extracts.
Is it made with organic ingredients?
Relief Balm is made using organic botanical ingredients. We focus on quality and simplicity in every batch.
Are there any artificial fragrances or additives?
No. The scent comes naturally from the essential oil blend used in the formula.
Is it cruelty-free?
Yes. Our products are never tested on animals.
Usage & Safety
How do I use Relief Balm?
Massage a small amount into the desired area of skin as needed.
Does it replace medical treatment?
No. Relief Balm is a cosmetic product intended for external use only and is not intended to diagnose, treat, cure, or prevent any disease.
Are there any precautions?
Avoid contact with eyes, mucous membranes, and sensitive areas. Do not apply to broken or irritated skin. Discontinue use if irritation occurs.
Is it safe around pets?
We recommend keeping the product away from pets and avoiding application to areas where pets may lick or ingest it.
Shipping & Returns
Where do you ship?
We currently ship within the United States.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary depending on location but generally arrive within 3–7 business days after shipment.
How much is shipping?
Shipping rates are calculated at checkout based on your location and selected delivery method.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email.
Do you accept returns?
Due to the nature of our products, we do not accept returns on opened or used items.
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will make it right.
About Liminalia
What is Liminalia?
Liminalia is a small-batch brand focused on simple, thoughtfully made products that fit naturally into everyday routines.
Where are your products made?
All products are made in small batches in Indiana.
Will you be releasing more products?
Yes. Relief Balm is the first of several offerings currently in development.
Contact
How can I get in touch?
For questions, please contact us at: shop@liminalia.co